Customer Profiles
Automatic profiles capture visit history, favorite dishes, spending patterns, and preferences the moment an order is placed.
Customer Relationships
Know Your Guests, Grow Your Return Visits
Build customer profiles, run loyalty programs, and send targeted campaigns that bring your best guests back again and again.
Everything included
CRM Features
Loyalty & Rewards
Points, tiers, and birthday perks keep regulars coming back. Customers track and redeem rewards right from their phone.
SMS & Email Campaigns
Send offers to segmented audiences — lapsed guests, VIPs, or birthday club — and watch rebooking rates climb.
Feedback & Ratings
Collect star ratings and honest reviews after every visit. Spot issues before a discouraged guest goes elsewhere.
Smart Segmentation
Group guests by frequency, spend, favorite dish, or last visit. Every campaign targets exactly the right people.
Reservation Follow-Up
Automated reminders and thank-you messages keep every booking warm — guests feel remembered, not processed.
How it works
Guests, understood and celebrated
1Collect
2Segment
3Reward
4Re-engage
FAQ
Questions, answered.
Everything you need to know before you get started.
How does a customer end up in my CRM?
Every order — dine-in, takeaway, or digital — builds a guest profile automatically. Add details like phone or email later to unlock loyalty and campaigns.
Can I design my own loyalty program?
Yes. Set your own points rules — rupees per point, double points on slow days, tier benefits and birthday bonuses — and let RESTROY track it all.
Is guest data safe and private?
Absolutely. Guest data is encrypted, never sold, and only used to serve your restaurant. Guests can opt out of campaigns any time.
Ready when you are
Turn one-time diners into regulars.
Know who your guests are, reward loyalty, and bring them back for more.