Order Management Overview
Capture dine-in, takeaway, delivery, and online orders in one queue with notes, modifiers, and customer context intact.
Order Management
Manage Orders, effortlessly
Bring dine-in, takeaway, delivery, and QR orders into one calm, connected workspace. Move every ticket from first tap to final payment with confidence.
Live service board
Friday, 7:42 PM
New
24
Preparing
18
Ready
11
Paid
39
Order #1048 - Table 12Preparing
Order #1047 - DeliveryReady
One connected flow
From order capture to kitchen pass-through.
Every team sees the same source of truth, so service stays fast even when the room gets busy.
KOT Workflow
Send clean kitchen order tickets to the right station instantly. Edits, cancellations, and priorities stay visible to the whole team.
Order Status Tracking
Track new, preparing, ready, served, and paid states in real time, with elapsed time cues that keep service moving.
Tables & Order Types
Attach tickets to a table, guest, pickup slot, or delivery address without forcing every order into the same workflow.
Connected Billing
Split bills, apply discounts, accept cash or digital wallets, and close the check without re-entering order details.
Kitchen Workflow
Give chefs a focused view of station queues, preparation times, rush items, and ready-to-serve handoffs.
How it works
Every ticket, one clear path
1Capture
2Send to Kitchen
3Prepare & Serve
4Bill & Close
FAQ
Questions, answered.
Everything you need to know before you get started.
Can I manage dine-in and delivery orders together?
Yes. Every order type lives in one queue with clear badges, so servers, kitchen, and billing always see the full picture at a glance.
How do split bills and partial payments work?
Split a check by item or by equal share across any number of guests, then accept each part with cash or a digital wallet. Totals reconcile automatically.
What happens if I edit an order after it's sent to the kitchen?
The kitchen display updates in real time. Changes are flagged so chefs can react instantly — no reprinting, no confusion.
Built for busy services
Give every order a clear next step.
From the first tap to the final payment, keep service calm and fast.