Help Center

Click "Get Started" on our homepage, fill in your restaurant details (name, address, phone, cuisine type), and your account is created instantly. You'll be guided through a setup wizard that helps you configure your menu, floor plan, and payment methods in under 10 minutes.

Go to Menu → Add Item. Enter the dish name, description, price, category, and upload a photo. You can add variants (Small/Medium/Large), modifiers (extra cheese, no onions), and set allergen flags. Bulk import via CSV is also available for large menus.

Yes! RESTROY offers a 14-day free trial with full access to all features. No credit card required. If you decide it's not for you, simply don't subscribe — your data is kept for 30 days in case you change your mind.

Connect any tablet or monitor to the internet and open your KDS URL. Configure kitchen stations (Grill, Tandoor, Cold Kitchen, etc.) and map menu categories to stations. Orders will automatically route to the correct station. No special hardware required.

For QR orders, customers can modify until the kitchen starts preparing. For POS orders, staff can edit and the kitchen is notified instantly. All modifications are logged for accountability.

Each table gets a unique QR code. When customers scan it, they see your full menu on their phone. They browse, customize items, add to cart, and place the order. The order is sent to your POS and kitchen simultaneously. Payment can be made digitally or at the counter.

RESTROY supports cash, credit/debit cards, eSewa, Khalti, Fonepay, IME Pay, and bank transfers. You can accept multiple payment methods per order and track each method separately in your reports.

Go to Settings → Billing → Cancel Subscription. Your plan remains active until the end of the current billing period. You can export all your data before canceling. If you're on an annual plan, a prorated refund may apply.

Yes! We offer a 7-day money-back guarantee for new subscriptions. If you're not satisfied within the first 7 days, contact us for a full refund. See our Refund Policy page for complete details.

First, check your internet connection. If it's stable, try clearing your browser cache or using a different browser. For POS terminals, restart the application. If the issue persists, contact support with your device details and we'll investigate immediately.

Yes! The POS, KDS, and inventory modules work offline. Orders and stock changes are cached locally and sync automatically when your connection is restored. QR ordering requires internet for the customer's phone, but orders are queued if the restaurant's connection drops temporarily.

RESTROY is a web-based platform — updates happen automatically. No manual installation needed. For the KDS and POS apps, check your device's app store for updates. We release new features every 2 weeks.